Roundup: Catalog Fulfillment and Operations

Such inside scams are, unfortunately, more common than most catalog DC managers would like to believe, says Brandman. “Most catalogers suffer from a ‘not me’ syndrome,” he notes. “They think employee theft can’t happen to them, but that’s a dangerous illusion to live under. In most of the cases we’ve looked at, there were red flags all over the place, which should have alerted managers that they had problems brewing.”