Roundup: Catalog Fulfillment and Operations

“We’ve been experiencing double-digit growth in sales volume for the last eight years, so we’re continually re-engineering our fulfillment for greater efficiency.

“But we did one thing in particular recently that has saved us time and expense. We switched from using brown reinforced tape to bind together cartons, to using a self-sealing tape similar to the kind you find on commercial carriers’ standard shipping cartons. And we’ve been able to source that from a Pennsylvania supplier, which saves us money in shipping to our Hershey, PA, plant.