Editor's Note: Reverse Showrooming is the Newest Retail Trend
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Indeed, retailers have rolled out mobile apps, mobile websites and online features that operate a lot like showrooming. The big difference is these tools drive sales back to the physical store or its website, not to a competitor such as Amazon.com. Here are some examples of how retailers are fighting back against showrooming:
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- Companies:
- Amazon.com
- Best Buy
- Target
- Wal-Mart
- People:
- Caitlin Sullivan
- Joe Keenan
E
Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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