Retailer Web Performance Report Card: Nike and Blockbuster

In this month's edition of SmartBear Software's Retailer Web Performance Report Card, the website performances of Nike and Blockbuster are examined. The idea behind this column is to help retailers deliver a great online user experience for the purpose of positively impacting business performance. I hope that retailers are continuously monitoring quality in terms of website availability, performance and user experience. With the help of SmartBear's AlertSite, I've looked at website response times and availability percentages from April 1 to April 16. For better or worse, Nike and Blockbuster are our featured retailers this month.