6 Ways to Maximize Your Multichannel Experience
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Syverson offered tips around creating a purpose-driven product offering, as well as how to leverage products to their fullest potential. To create a purpose-driven product offering, Syverson offered best practices that included the following:
- think brand and mission first;
- offer your product as a holistic experience;
- focus on the depth and breadth of your product vs. your niche;
- make sure it helps solve your customers’ pain points; and
- make sure it's in sync with your customers’ dreams and aspirations.
To leverage products to their full potentials, Syverson offered best practices that included the following:
- be sure they have multichannel synchronicity;
- use a full repertoire of promotional activities to get the word out about them;
- understand the power of social media as a marketing tool;
- don't forget about public relations; and
- keep niche, long-tail opportunities in mind.
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- Companies:
- Boston Proper
- IER Partners
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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