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Brandon Rael
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In addition, consumers in our age of instant gratification want to leave the store with the product in hand. Interestingly, 78 percent of consumers still want to have the option of shopping in-store, and when they do they spend six times more compared to online. Consumers crave an entire brand experience, and this emotional connection is very important to recognize.
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- Companies:
- Amazon.com
- Wal-Mart
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Brandon Rael
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