What to Look for From the Retail Industry in 2015
Furthermore, the cost of running a loyalty program is becoming questionable relative to its benefit. Late in 2014, The Economist reported U.K.-based Tesco's Clubcard no longer produced enough sales to cover its annual operating costs. Sainsburys also warned members that points would be worth half the value.
- Companies:
- Amazon.com
- Market Share
Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.
Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).
