Market Share Challenge
The market share of established players will continue to face pressure from multiple angles — e.g., being squeezed by the likes of Amazon.com, which is raising the bar for everyone. As Amazon Fresh expands globally, existing grocers will need to look carefully at their overall capabilities from a customer experience and supply chain fulfilment perspective.
- Companies:
- Amazon.com
- Market Share
Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.
Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).