Multichannel Brand Management: Refine Your Message
There’s More To It Than Mere Consistency
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That’s one of the most devastating flaws in the thinking of many catalogers: They believe a graphic element or a color scheme can create a shift in their brand. It’s in the sales messaging and the voice of the copy, in addition to the choice of offers, and the look and feel.
Branding Supports Selling
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Carol Worthington-levy
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