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Joe Keenan
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These projections just hammer home the point that retailers need to optimize their websites — both desktop and mobile — for increased holiday traffic. Consumers want and expect the same personalized shopping experience online that they're getting in-store.
What's your company doing to prepare for the coming holiday rush, both online and in-store? How are you integrating the two channels to best serve on-the-go consumers? Let us know by posting a comment below.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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