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Joe Keenan
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That said, some customers don't need to receive your full-sized catalog. Use analytics to determine those who don't, and save money by not mailing them catalogs, LaPierre said. Test email prospecting, email append, web-only products and web-only buyer products to find those prospects that can become customers without the expense of having to mail them a catalog. And in today's world, that includes social media.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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