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Or at least they were a big subject discussed at the 2010 Shop.org Annual Summit in Dallas, which I attended in late September.
The conference was full of energy and excitement. This editor came away feeling that cross-channel retailers were back and ready to attack the busy holiday season head on. One subject kept coming up repeatedly at session after session and on the trade show floor: quick response (QR) codes, those relatively boring 2-D codes that are suddenly very sexy and popular in the retail space.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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