Q&A at the NRF: J.C. Penney’s CEO Discusses Multichannel Evolution

Catalog Success Editor in Chief Paul Miller caught up with J.C. Penney Chairman/CEO Myron “Mike” Ullman during last week’s National Retail Federation convention in New York. Ullman touched on several topics, including Penney’s multichannel advances and its ability to thrive while other big book catalog retailers were forced to redefine themselves over the years.