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Joe Keenan
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The high return on investment offered by email drives marketers to the channel, but that attraction also has a downside: The more companies sending emails, the harder it is to differentiate yourself from the pack. Add in the fact that consumer interaction with email is declining, and you can see why marketers are more challenged than ever to be be relevant in the eyes of consumers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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