Industry Eye: Prospecting - The Container Store, Talbots, Crazy 8
By
Joe Keenan
, Melissa Campanelli
and Paul Miller
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Average order values for mobile transactions are nearly 2.5 times greater than the company’s regular average order value.
Not targeted to a specific demographic, the mobile coupons are available to all iPhone users. Container Store employees scan the barcode straight from the phone’s screen. While the brand’s primary demographic — upscale professional women in their mid 30s to 50s — has been receptive to mobile, the channel also has attracted new customers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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Paul Miller
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