Promote From Within

less-than-stellar employees.

2. Develop a nose for hidden talent. Find out what skills your staffers use when they're not at work. Then determine if those skills can be put to use in your business in a higher position.

For instance, say you have a copywriter whom you've recently learned also coaches the town's Little League baseball team, is an area coordinator and is active in local politics. Those skills may make her a good candidate for a creative director's position.