A Chat With July’s Profile, Doug Mockett, founder/owner of Doug Mockett & Co.
Profile of Success, Catalog Success magazine, July 2008
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Joe Keenan
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CS: With your commitment to customer service, have you seen a real loyalty among your customers?
DM: Yes. Customer loyalty comes from the service, but also from the quality design and the quality products. They’re all modern contemporary components and that really seems to help as well. They really love it.
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