Product Quality Assurance (466 words)
The quality issue has long plagued merchants, says Doug Easly, national sales and marketing director at Quality Corrections and Inspections (QCI; www.qualitycorrections.com), a Duncansville, PA-based firm that salvages and refurbishes goods for some of the largest catalog companies.
What can you do when your goods arrive in less-than-top-quality condition, and how can you ensure that the problem never surfaces again? Easly offers the following four solutions:
- People:
- Doug Easly
- Places:
- Duncansville
- Pa
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