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www.qualitycorrections.com<%2Fa>),%20a%20Duncansville,%20PA-based%20firm%20that%20salvages%20and%20refurbishes%20goods%20for%20some%20of%20the%20largest%20catalog%20companies.%20What%20can%20you%20do%20when%20your%20goods%20arrive%20in%20less-than-top-quality%20condition,%20and%20how%20can%20you%20ensure%20that%20the%20problem%20never%20surfaces%20again%3F%20Easly%20offers%20the%20following%0D%0A%0D%0Ahttps%3A%2F%2Fwww.mytotalretail.com%2Farticle%2Fproduct-quality-assurance-20914%2F" target="_blank" class="email" data-post-id="7607" type="icon_link">
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“One of my mentors in the catalog business once told me, ‘Don’t believe everything your supplier tells you,’” says Easly, who once worked as a merchandising manager at a large business-to-business catalog. “Make vendors show you exactly how something was resolved, not just promise a resolution.”
• Devise a sound returns policy. Before your next catalog drops, have in place a plan for what to do with products if they come back to you. Such a plan may include sending the goods to a refurbishing company that will fix the items and return them to you. Or you could earmark them for sale to an inventory liquidator.
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- People:
- Donna Loyle
- Doug Easly
- Places:
- Duncansville
- Pa
Reported Donna Loyle
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