Postal: Lessons Learned from a Visit to the Nation’s Largest Post Office

Along with thirty-some people (mostly bulk mailers), my eyes were pried wide open on what it takes to process our mail on a daily basis, not to mention, the complex process involved in bulk-mailed catalogs. I feel confident that when I mail something, it’s going to go to where it’s intended to go.

If I was going to learn the mail delivery process, there was no better place for me to be than at the Morgan plant — the largest postal facility in the country and one of the largest in the world. Completed in 1933, the facility was named after Edward Morgan, the postmaster of New York from 1907 to 1917. Today, the facility processes more than 12.5 million pieces of mail a day, including more than 3.4 million outgoing first-handled pieces and nearly 2.6 million first-handled incoming pieces. To make this all possible, this facility alone employs approximately 4,300 workers.