5 Most Useful Fulfillment Metrics

Recap: A Closer Look at Some Metrics
Inventory count accuracy is important to the company’s ability to fill a customer order. Inventory accuracy errors cause unknown out-of-stocks that impact order fill rates. Pair measuring the accuracy with correcting the root cause of the errors.

Order picking accuracy ties to customer service — getting what was ordered — and to operational performance. This measures the accuracy of the orders picked based on errors caught prior to shipment.