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5. Ask other critical questions. Among the things you’ll want to know:
* How will training regarding your product(s) and company policies be conducted?
* Is the provider PCI credit compliant and certified?
* How will you monitor your customers’ calls?
* Who are the company’s references? Come up with standardized questions to ask each of the references so you can compare their responses.
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- Companies:
- F. Curtis Barry & Co.
Tocky Lawrence
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