Our annual compilation of the year’s best tactics and tips in the catalog/multichannel business

40. Order management systems transition.
When converting from one order management system to another, it’s best not to try to convert the open customer orders and open purchase orders. Instead, rekey these to eliminate the risk of improper conversion. This also gives the staff a little extra “practice” with the system.
Curt Barry, F. Curtis Barry & Co.
“Ops Tips of the Week,”
April 22, Catalog Success: Tactics & Tips