Order Entry System Reduces Shipping Errors

Once My Grandma’s chose Morse Data’s InOrder OES, implementation wasn’t difficult, although Mills admits that he and his team did underestimate how long it would take to set up the system.

He initially planned to go live in August 2005, well before the holiday season. However, the implementation took a few months longer, with the system set to go live in November. He estimates it took between 100 and 200 man hours to set it up, which required My Grandma’s to input information on 160 SKUs, as well as establish a set of business rules for the OES to follow.