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According to a recent survey conducted by Compuware, global consumers prefer native mobile apps over mobile websites, primarily because native apps are perceived as being more convenient, faster and easier to navigate. However, if a mobile app fails to work fast and reliably the first time, up to 79 percent of end users will retry it only once or twice before giving up on the app. It's quite clear that users won't tolerate problematic mobile apps.
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Stephen Pierzchala
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