Stay in Contact
Opt-in e-mail newsletters can help keep product offerings and your catalog brand in front of customers. Here’s how to set up your program.
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Joe Dysart
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At his site, www.bwdarkroom.com, Penney clearly states he won’t share subscriber data with third parties.
• Deliver on your e-newsletter’s mission promise. Even though most company e-mail newsletters are free, all must deliver on the content promises made to the subscriber, according to Nielsen. Essentially, the right to space in a subscriber’s e-mail inbox has to be earned with each issue. “The cost in clutter must be paid for by being helpful and relevant to users and by communicating these benefits in a few characters in the subject line,” Nielsen says.
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Joe Dysart
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