Ops Tip of the Week

Many projects to replace direct commerce systems fail to be delivered on time and within budget. Companies often stop short of identifying the total cost of ownership on a three-year basis by year. Consequently, substantially more investment is often required than budgeted for, and delivery of the system for “go live” is delayed. A more complete total cost of ownership estimate may change your selection outlook as you consider perpetual site licenses vs. Software as a Service (SaaS) options. To find out more on this and other vendor selection topics, plan now to attend the upcoming two-day interactive workshop, Evaluating, Selecting and Implementing Direct Commerce Systems, June 17-18 in Richmond, Va., co-presented by Catalog Success and F. Curtis Barry & Co. For registration and other information, go to www.fcbco.com/seminar .