Ops & Fulfillment: The latest techniques in multichannel upselling, warehouse advancements and returns processing

By Liz Kislik

The challenge is to change from a multi-item, pick-pack, warehousing operation to more of a cross-dock operation. Increased dock doors, unload and reload capacity, staging areas, and high volume material handling, labeling and shipping are essential.

New Systems Development

Heavy investments in programming to keep up with the changing demands for processing and communications may not pay off if you’re not creating a flexible, low-cost system able to take advantage of new programming technology and high-speed hardware. So take a hard look at mature mainframe systems before investing in new development.