Operations Benchmarks & Best Practices
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Kislik: And don't forget the service levels. Say I'm a b-to-b cataloger or I sell only high-end merchandise. I have a limited pool of customers. I can't afford to lose even one. It's better for me to be inefficient in some cases and spend more time on the phone or make more calls per sale, instead of losing a customer.
0 Comments
View Comments
- Companies:
- Liz Kislik Associates LLC
Related Content
Comments