Online Retailing Progressing Slowly, e-tailing group Survey Shows

*96 percent ranked keyword search as the top merchandising feature rated very to somewhat valuable

*75 percent said they have no communication with those consumers who abandon their shopping carts

*48 percent of respondents said their online marketing plans are working “mixed” with some elements strong and others sub par (22 percent said their online marketing plans are performing above plan; 24 percent said theirs are on plan; just 6 percent reported their marketing plans performing below plan or poorly), and