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Here are the first four of the eight concepts discussed, along with Bass’ and Myers’ takes on them:
1. User contributed merchandising. Mooney discussed how outdoor goods e-retailer Backcountry.com leverages user-contributed marketing — i.e., gathering comments about its brand and the brands it sells, then using that content as a merchandising tool.
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- Companies:
- Home Depot
- J.C. Penney
- Nordstrom
- Places:
- New York City

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