How Nordstrom Ensures its Website Will Perform at 100% This Holiday Season

To prepare for these events, Brugalette and his team test Nordstrom.com multiple times to ensure it works as engineered. The company relies on Dynatrace's application performance management (APM) tools. In short, APM tools monitor and manage the performance and availability of software applications and websites. They detect and diagnose application performance problems before they start in an effort to maintain an expected level of service. And in the event of any issues, the tools help to identify the causes.