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I even tried typing in the SKU of the sale product that was pictured in my catalog next to the product I wanted. It came up all right, but at the full price, not at the sale price as per the print catalog in my hand.
By this time I gave up trying to order these items via the Web, and obviously I couldn’t order from their call center since it was closed. Two days later, during the week, I called the company and learned the items were backordered, although that shouldn’t have given me the online error messages. Within two weeks the items arrived in great shape. I’m sure my husband and I will get a lot of use out of these handsome portfolios.
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Reported Donna Loyle
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