New Logistics for a New Culture: Omnichannel Solutions Drive Retail Success

Returns Management
When it comes to ensuring the best customer experience, returns management is another important element of omnichannel success. Consumers want to be able to buy online, have the option to return in-store and, if necessary, place an alternative order and have it shipped directly to their home. With an effective returns management system, driven by intelligent software that tracks every SKU sold through any channel, retailers can deliver on the promise of a truly seamless omnichannel solution.