Cover Story: After Eddie
National Wholesale Co. was well-prepared long before its founder’s passing
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Paul Miller
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Swann and her colleagues exude their trust and faith in clients outside the company as well. Last summer, they began working with the catalog consulting firm J. Schmid & Associates, although Schmid Founder Jack Schmid and President Lois Boyle-Brayfield knew Smith well for many years prior.
Reflecting on a recent visit from Swann and some of her National Wholesale colleagues at Schmid’s Mission, Kan., headquarters, Boyle-Brayfield observes that the company culture “remains remarkably the same [with an] appreciation of employees and a commitment to the customer.”
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