Whatever Happened to Precise DM Measurement
Multichannel orders muddy the waters; matchbacks are your chlorine
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In ancient times — say 10 years ago — catalogers prided themselves on having a precisely measurable medium. They were the scientists of the marketing world. Most catalogers took the majority of their orders by phone and spent a great deal of effort capturing source codes and order IDs from every call.
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Mark Swedlund
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