Move Over, Siri: The New Breed of Mobile Holiday Helpers
By
James Keller
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Technologies such as Siri and Amazon Mayday will continue to have an impact on consumer expectations. This means major implications for brands and retailers, which will be expected to offer the mobile concierge experience as part of their omnichannel strategies in the coming years. With the holidays around the corner, are you prepared to build customer relationships and engagement with your mobile shoppers?
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- Companies:
- Amazon.com
- Places:
- U.S.
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