The Symphony Changed Keys
More marketing ‘instruments’ complicate the investment process
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Terry Jukes
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Given the myriad of activities, these questions can be daunting. In order to answer them, you must understand exactly what you want to accomplish.
1. For each planned marketing activity, be clear on your objectives. What are the key result areas you’re looking for? Acquisition? Conversion? Retention? Buying site penetration? Cost reduction? A combination of these things?
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