Millions of details must be met to run your business; a vendor RFP can help ensure they happen right and on time

By Melissa Sepos

When the cataloger went looking for a new vendor, it required that the pallets be a certain height and width, and company officials instituted penalties for not meeting them.

“We took a pallet of wooden boxes, and all the pallets were too big,” recalls Kravetz. “We had to work out compensation, because the vendors ignored the guidelines. They ended up paying the whole freight bill, which wasn’t small.”