Merchandise, Talent, Inventory, Brand Extension, PR and More Highlight NEMOA Session

Egbert added that upper management has to be willing to invest decision-making power in its employees. This will speed up their ability to make these decisions in the future, he noted.

Pappas provided some insight on how Plow & Hearth has alleviated its talent shortage by launching a training program with nearby University of Virginia to help recruit potential talent. He also pointed out that the Madison, Va.-based cataloger operates an in-house mentoring program where senior level employees spend a day working with a lower level employee.