Mercedes Retools its Fulfillment Operations

Rizzo said the implementation process was a bit hurried for him. If Mercedes hadn’t been in such a difficult situation, he would have taken more time to integrate the system after he selected Connextions.net.

“You should give yourself a lot of time to integrate at the beginning,” says Rizzo. “We had no choice, because we had to make the best of a really difficult situation. Ultimately, I would have liked another two months.”