By
Steven Skinner
and Steven La Schiazza
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What are the processes and organizational impacts that need to change to support the future retail experience? How will retailers use code halos? What are the analytics tools needed?
The New Omnichannel Operating Model
Tighter integration across the retail value chain, from product lifecycle management and merchandising through supply chain execution, will be required to support the next generation of the customer experience.
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Steven Skinner
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Steven La Schiazza
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