Retail: The Final Frontier?
Maximize the Internet’s best tools, because fixed asset distribution is becoming a dinosaur
By
Rick Braddock
and Donn Rappaport
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Differentiate or Die
This situation is far more threatening than the competitively insulated confines of a brick-and-mortar store. It’s critical that Internet distributors differentiate themselves and their offerings effectively and precisely to engage customers.
Consider the use of digital wallets. One high-end apparel marketer has increased conversion rates of browsers to buyers, as well as average order size, by incorporating digital wallets. When a visitor looks at a suit, for instance, the wallet pops open to reveal a special offer on shirts and ties to go with it.
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Rick Braddock
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Donn Rappaport
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