Matchback Do’s and Don’ts

Do check that the total dollars and number of orders from the sales file that your matchback vendor uses matches your idea of total sales for that time period. If you run a gross sales report and it shows, say, $850,000, be sure the order export file also totals about $850,000. Don’t sweat small differences, which can be caused by exchanges and returns. But your totals should be close enough to help ensure that the correct data are going into the process.