Matchback Analytics: Tools to Understand the Relationship Between Catalog Mailings and the Flood of Web Buyers
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Jim Coogan
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Matchbacks simply are matching mailing files to order files to see who responded to a catalog mailing vs. responded online. As more catalogers recognize the need for matchbacks, they need to dig deep into this new type of analysis to understand what matchback analysis can tell marketers about optimizing their circulation.
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Jim Coogan
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