Managing the Mobile Surge, and Key Insights From Black Friday 2014

Dynatrace released its 2014 Mobile Holiday Shopping Survey in mid-November, predicting more consumers would use mobile devices this holiday season than ever. However, some retailers weren't ready for the influx of mobile traffic heading into the weekend, and found themselves at sea when it came to dealing with this mobile tsunami. Take a look at charts one and two below, detailing the top 10 and bottom 10 performing mobile sites. A response time of three seconds or less is a must to keep mobile customers happy.