Managing the Mobile Surge, and Key Insights From Black Friday 2014

Nothing reveals strengths and weaknesses of a website or app better than peak demand events. It's a story as old as the internet: a site operates fine under normal pressures but cracks under the strain of peak events like Black Friday or Cyber Monday. The 2014 holiday kickoff events produced a unique set of challenges, leaving the e-commerce industry with a number of lessons to ponder and learn from.