Managing Machine Learning: How to Bridge the Man/Machine Divide

Communicate openly with those team members most directly affected, and demonstrate how machine learning is a tool that will enhance, not obviate, their role. For instance, one database marketing professional we worked with was initially very concerned that the adoption of machine learning would push him out of his job. By the end of the project, he had become a critical domain expert and the resource for all machine learning-related questions within his organization.