Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
CS: Is yours a seasonal business?
Pitkow: Our big seasons are Father’s Day and fourth-quarter holiday.
CS: What one call center accomplishment are you most proud of?
Pitkow: Cigars comprise a niche market; there are only a couple million cigar-smokers in the country. We’re recognized as superior in customer service in the cigar business, and so it’s great to get e-mails, letters and calls from customers lauding our associates for turning a negative event into a positive.
« Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 AllNext »
0 Comments
View Comments
- Companies:
- Answernet Network
- Donnelley Group
![](https://www.mytotalretail.com/thumb/?src=/wp-content/uploads/sites/14/2013/10/5-tools-for-mobile-marketing.jpg&w=51&h=51&c=true)
Related Content
Comments