Luxury Online: Social Influence in High-End Retail

Luxury retail customers demand sophistication from their brands. At the high-end of the retail sector, that means developing a robust online strategy to increase your brand’s online social influence. Luxury retailers like Nordstrom are confounding the marketplace by outperforming other retailers in today’s sluggish economy. Due in part to the loyalty and high disposable incomes of luxury consumers, the strength of luxury retail sales gives high-end retailers breathing room, allowing them to focus on customer experience management and other progressive strategies.